Our list of products continually grows and we always appreciate any suggestions you may have..
We believe in value for money and keeping our $ close to home. This is why we offer a Candle Refill Service to our customers for our soy wax candles. We work very hard to keep our candles as pure and chemical-free as possible, so please accept any slight blemishes as part of our candle's natural beauty. Our candles contain no vybar, stearic acid, synthetic preservatives/hardeners or animal fat of any kind. If your candle is a little frosty, 'sweaty' or appears blemished, this is actually a GOOD sign! It means your candle has simply reacted to the environment because it doesn't contain the nasty preservatives that the big companies put in their candles to keep them looking the same as the day they were poured. So enjoy your natural candle, frosty or sweaty it will still burn beautifully and still have a wonderful fragrance throw. All of our candles produce a fragrant, high-quality burn.
We want you to be completely satisfied with your products from The Bath Tub. If for some reason you are not, please contact us within seven days of receipt. We will resolve the problem and we value your return business and of course we are nice easy people to deal with :)
All you need do is email us at [email protected]com.au or phone 08 9842 9000 so that we may organise a replacement or a credit for you.